Shipping & Returns

Shipping

At Galaxy.Clothing, our mission is to get your orders to you with cosmic speed! Our dedicated team ships out packages every Monday, Wednesday, and Friday, aiming for a standard delivery time of 3-5 business days within the US. While we're a small team, we work efficiently to minimize any potential delays and ensure your order reaches you as swiftly as possible.

Please keep in mind the importance of accurate shipping information – it's as crucial as choosing the right constellation. If, by any chance, your package takes an unexpected detour due to incorrect details, you'll be in charge of the voyage, covering all associated shipping fees, including the return-to-sender cost and the outbound journey. Opting for a refund? Absolutely fine, but note that shipping and return costs will be deducted from your refund.

For our global customers, international shipments may incur additional duties, taxes, and customs fees beyond our control. We trust you'll navigate these additional cosmic charges gracefully.

Returns

While we hope you're thrilled with your Galaxy.Clothing purchase, we understand that sometimes cosmic plans change. Within the first 14 days of your item's arrival, our return policy offers a safety net.

If your order arrives damaged or takes a wrong turn, reach out to us at contact@galxy.clothing, or use the form on our site. We'll provide you with a label to start a return for a refund or exchange, with the condition that items remain in pristine condition.

Provided the coordinates took an unexpected twist? No worries! If your package needs to find its way back due to a shipping address mishap, you'll take the helm again. You'll be responsible for all fees, but you can opt for a refund, minus shipping and return costs.

Changed your mind about sizes? We've got you covered – exchanges are available while supplies last. If you've accidentally ordered the wrong size, exchange it for a better fit! Just cover the costs of return and the new size shipping, and your cosmic wardrobe will be back in balance.

Please note for all other issues, all sales are final and we can not offer refunds or exchanges due to being a small operation. We thank you for understanding.

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